Hosted by Appcore ZipQ automatically resolves 85% of customer support tickets from your knowledge base before a human ever needs to touch them. Built for teams of 1 to 50 agents.
85%
AI Resolution Rate
< 5 min
Setup Time
24/7
Instant Responses
60%
Cost Reduction
AI handles the volume. Your team handles the nuance.
85% of tickets resolved instantly from your knowledge base — no human needed. Claude AI understands context, not just keywords.
When AI can't fully resolve, it drafts a response with KB context for your agents. Review, edit, send — in seconds.
Email, live chat, SMS, WhatsApp, and Google Chat — all in one unified inbox with tabbed multi-session support.
Rich-text editor, categories, and AI training. Auto-publish a branded help center your customers can search.
Auto-assign, auto-tag, auto-escalate. Visual workflow builder with conditions, actions, and SLA breach alerts.
Real-time metrics: resolution time, CSAT scores, AI savings, agent performance. Know exactly how much AI is saving you.
Meet your customers wherever they are.
Live Chat
Embeddable widget, <50KB
Custom domains, threading
SMS
Twilio-powered messaging
Business API integration
Google Chat
Workspace native
Import docs, FAQs, or paste content. ZipQ trains AI on your material instantly.
Embed the chat widget, connect email, SMS, WhatsApp, or Google Chat.
ZipQ handles the volume. Your agents focus on what matters.
Start free. Scale as you grow. No credit card required.
1 agent
100 AI resolutions/mo
Unlimited agents
Unlimited AI
Unlimited agents
Unlimited AI
Unlimited agents
Unlimited AI
Set up ZipQ in under 5 minutes. Free tier includes 1 agent and 100 AI resolutions per month.
